FAQ

CARE & HANDLING:

Our arrangements are made with freshly cut flowers, which are perishable. To maximize longevity, your flower arrangement should be kept in a cool climate/environment, avoiding heat and direct sunlight. Please do not attempt to remove the florals in our hat box arrangements, as they are firmly secured to maximize hydration. To maintain hydration, you may pour some water into the box every other day and lightly mist the petals using a spray bottle. Flower arrangements in vases can be removed and water should be changed every other day. Snip the ends of the stems at an angle before placing them back into the clean water. Once your flowers have wilted, you can repurpose or reuse your lovely box or vase. 

HANDLING & DELIVERY

We offer free pick-up and local delivery Sunday - Saturday. Same-day delivery may be available if ordered before 10am. Delivery fees vary by location and are calculated at checkout.

RETURNS/EXCHANGES

We proudly stand behind the design and quality of our products. Due to their perishable nature, all sales are final. We do not offer refunds once an order is placed.

DISCLAIMER

Product photos represent an overall theme or look. Seasonality and availability may cause the substitution of flowers, greenery, and vases/containers while staying true to the color palette depicted. We will always ensure that styling and color match the imagery and only substitute with items of equal or higher value.